We're here to help 24/7 with all your logistics needs
Speak directly with our support team for immediate assistance.
Send us an email and we'll respond within 2-4 hours.
Chat instantly with our support representatives.
Connect with our support team instantly. Our agents are available 24/7 to assist you with any questions or issues.
For detailed inquiries, please submit a ticket and we'll get back to you within 2-4 hours.
For urgent logistics issues, shipment emergencies, or time-critical assistance, our emergency support team is available around the clock.
+93 700 617 242emergency@tbls-af.org
Find answers quickly with our self-service tools
Quick answers to common support questions
You can track your shipment by visiting our Tracking page and entering your 12-digit tracking number. You'll receive real-time updates on your shipment's location and status. You can also call our support team for assistance.
Our support team is available 24 hours a day, 7 days a week, including holidays. You can reach us by phone, email, or live chat at any time. Emergency support is always available.
Live chat: Immediate (typically <2 minutes)
Phone: Immediate
Email: 2-4 hours during business hours
Support tickets: 2-4 hours
Emergency: Immediate 24/7
For fastest assistance, please have your tracking number, shipment reference number, or account number ready. If you're inquiring about a quote, please provide details about your shipment (origin, destination, weight, dimensions).
Yes, our support team provides assistance in Dari, Pashto, and English. Please indicate your preferred language when contacting us.
For logistics emergencies (urgent shipments, delays, critical issues), please call our emergency hotline immediately: +93 700 617 242 (24/7). This line is prioritized for time-critical situations.
Fill out the form below and we'll get back to you within 2-4 hours.